Delivery & Returns
We offer delivery via Royal Mail 2nd Class to all UK addresses and do our utmost to get your items to you within 1-3 working days.
We offer affordable and fast delivery to many international destinations via Royal Mail Airmail.
We understand some items may not fit correctly and accept returns for all garments returned in the original packaging, with all tags attached.
All returns must be notified and returned within 30 days of receipt
New Ventures 2020 LTD
90 Whitehouse Common Rd
Company number 09408488
1. We do not store credit card details nor do we share customer details with any 3rd parties.
2. Payment Flow and Delivery Policy – delivery timeframe for when the customer will receive the goods/service, is payment in full or deposit taken, digital goods or delivery company you are using etc;
3. Refund / Cancellation Policy
With your return(s) please ensure that you include the original invoice along with a short note indicating your reason for the return and what action you would like us to take.
We do not charge for exchanges and Cancellations so just let us know if you’d prefer a different size or colour of garment?
Feel free to call us on 0121 285 1047 if you have any further questions.
Please send a cover note of why you are returning the item(s) along with your name and address.
Once the item has been received, a refund will be issued directly via PayPal, Credit or Debit Card.
Please note postage charges are not refundable.
Your parcel is your responsibility until it reaches us. Therefore, for your peace of mind, we recommend that you use Royal Mail registered post for your returns.